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EV easy guide films

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EV easy guide films

Whether you’re a new Audi EV owner or still deciding whether it’s the right car for you, we’ve created a number of short films to help you understand electric vehicles better. From locating cables, charging and remote myAudi features, to recuperation and maximising range.

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Range

In real-world conditions, your electric range will generally differ due to various factors. Planning ahead and adopting an economical driving style will have the biggest impact. Understand range behaviour and discover some useful tips to help you maximise your range.

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Aftercare and support

Learn about the benefits of going electric and how we are here to support you with your electric Audi such as with our WhatsApp Care support service

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Walkaround

From where to find charging inlets and starting your charge, locating and understanding charging cables as well as guidance on every aspect of your car’s EV digital displays.

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Charging

From how to charge to where to charge, we’ve got all the information you need to know about plugging in your electric Audi.

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Accessing remote features

From how to set up your myAudi account and its features, to how to use remote functions such as view remaining range and charge levels, set remote climate control and locate charging stations.

Help and support to go electric

We want to make it simple and easy for you to switch to electric. So, we’ve got a range of support options available to you. Take your pick.

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Electric Vehicle Specialists team

Have an electric vehicle query of any kind? Speak to one of our electric vehicle specialists on 0800 699 888 or email customer.services@audi.co.uk and we’ll be happy to help.

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AA

All new Audi models come with 3 years of complimentary roadside assistance. So you can rest assured that if you do run out of charge, the AA will be there to assist you. For more information, contact the AA Support team on 0800 699 999.

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WhatsApp Care

If you are an e-tron or TFSI e owner, our WhatsApp Care team are here to help with any questions on your new electric Audi , whether it’s a charging or vehicle specific question. You’ll receive an invitation to the service in your welcome communications. If you are an e-tron or TFSI e owner and have not received your invitation please contact us on etronenquiries@audi.co.uk.

Got a question?

We’ve got you covered. Speak directly to one of our electric vehicle specialists on 0800 699 888 or take a look at our FAQs for more answers.

Check the electric FAQs
Call us: 0800 699 888
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