FAQs

Electric Audi cars are packed with smart technology, including Smartphone connectivity which enables a smartphone to be linked to Audi Connect services1 via the myAudi app, where you can check your:
Vehicle status – see the current battery charge level and remaining range available. Car finder – finds the last location the vehicle was locked (in case you’ve forgotten where you parked). Lock status - see if your car is unlocked, if doors or windows are open and if the tailgate or bonnet is open. In the event of theft, a push alert will appear. Remote lock and unlock - make the ‘did I lock my Audi?’ niggle a thing of the past. Allow remote entry to your Audi from anywhere with the myAudi app. Remote pre-conditioning - turn on climate control from the comfort of your home, so that it’s cool or warm by the time you get in the car. Customers who opt to purchase the Comfort remote pre-conditioning option will get additional features such as activation of the desired temperature, seat heating and ventilation, steering wheel heating (if fitted) and window heating (to defrost windows in winter). Route planner - plan your route before you set off, including the charging stations along the way. This can be sent to the car ready for your journey, showing estimated charge times alongside traffic data to calculate your likely arrival time. Please check model specific information as some features may not be available on certain models.

We have a dedicated myAudi team on hand 24/7 to help with any questions you may have. Call us on 08002792884, or email digitalsupport.uk@audi.de