A hand holding a mobile phone with the myAudi app displayed on its screen

FAQs

Connecting your non-touchscreen A1, A3, A6, A7, A8 or Q3

To make the most of your Audi Connect Infotainment Services you will need to download the myAudi app and log in to your vehicle's MMI. Logging in will enable you to access extra services, like sending destinations straight to your car from the myAudi app^*. Follow the steps below to get connected.

The myAudi app displaying the 'Let's Go' and 'Discover myAudi' buttons

Step 1

Download the myAudi app to your smartphone and tap ‘Let’s Go’ to create a myAudi account.

The myAudi app displaying the 'Account settings' screen with the 'PIN' link highlighted

Step 2

Select the account icon (bottom right) and navigate to ‘Account settings’ to set up your pin for remote features such as lock and unlock^*. Depending on your smartphone, you can set up face ID or fingerprint ID to remove the need to use the PIN in future.

The myAudi app displaying some options with 'Add my Audi' selected

Step 3

If you know your VIN, follow the next steps, otherwise go straight to step 5. Select option 1, ‘Add my Audi’, then ‘Add my Audi’ again.

The myAudi app displaying the screen to add your VIN, either via a photo or text entry

Step 4

Enter your VIN using the keyboard or camera on your phone. This will add your Audi to your myAudi account.

An Audi dashboard screen displaying options with 'Audi Connect' selected

Step 5

Now you will need to log into your car with your myAudi app details. In your Audi, select ‘Menu’, then ‘Audi Connect’.

An Audi dashboard screen displaying options with 'Login' selected

Step 6

Access the ‘Options’ menu by selecting the right bracket, then select ‘Login’.

An Audi dashboard screen displaying the username and password fields on the Login screen

Step 7

Add your myAudi email address for the username and your myAudi password, then select ‘Login’.

The myAudi app displaying the next steps to take in the setup process

Step 8

Back on your phone, if this is your first time using the myAudi app, select ‘confirm identity’ and enter your details following the next steps on the app.

The myAudi app displaying the 'My vehicles' screen with an Audi A4 Avant model selected

Step 9

You are now able to access all of your myAudi app features and will be able to see your car in the app.

Get more from myAudi with Automatic Service Reminder

Once you have become a key user, with Automatic Service Reminder you'll never miss a service appointment again. Your car can automatically send vehicle and service data to your preferred Audi Centre so they can conveniently organise your service for you. You will need to activate this in the myAudi app and select your preferred Centre.

Discover more