Audi Q2

The interior of an Audi Q2 with the focus on the dashboard and steering wheel

Audi Connect services for your Audi Q2*

View the myAudi app (Audi Connect Remote & Control), Audi Connect Emergency call & Service and Audi Connect Navigation and Infotainment features available in this model. Discover how the myAudi app enables a seamless experience between you, your car and your smartphone.

*The available services shown always refer to the latest available model year. For information on older model years, please refer to the log book of your Audi or contact your local Audi Centre. Features can vary by trim and may require the purchase of additional options and services.

MyAudi app (Audi Connect Remote & Control)
Car finder
The vehicle's parking position is displayed on the map in the myAudi app¹, helping you find your car.

Vehicle status
Remote access to the vehicle status allows you to conveniently retrieve a wide range of information from your smartphone via the myAudi app¹. Information can include for example the following: oil level, fuel level, locked status of doors & windows, light status, service interval, warning lights & messages.

Remote lock/unlock

The vehicle can be locked and unlocked conveniently by smartphone using the myAudi app¹.

Engine cannot be started without the vehicle key.

Theft alarm notification

If the anti-theft alarm is triggered, a push notification is sent to the smartphone via the myAudi app¹.

Only if push messages have been enabled to receive notifications.

Audi Connect Emergency call & Service
Audi Connect emergency call

If you have a serious accident, an emergency call is made automatically. Data relevant to the accident such as the location or the number of vehicle occupants is transmitted to the Audi Emergency Call Centre to enable the right assistance to be organised quickly. Trained call centre agents assist the individuals involved in the accident even while abroad in the driver’s national language² and also provide the local rescue services with all the details relevant to the rescue. The Audi connect emergency call can also be placed manually via a button.

Legal notice:- The functions work only within system limits and are partly dependent on the availability of third-party services. AUDI AG assumes no liability with regard to the correctness of this data.

The statutory emergency call service, the Audi connect emergency call & service package and the Audi connect remote & control package are provided via a SIM card installed in the vehicle. The costs of calls and data connections from the vehicle are included in the price of the services. The services provided by Audi are available only within the range of the mobile phone network of the mobile phone provider chosen by Audi.

In areas with insufficient GPS reception or outside the range of the particular mobile phone provider, some functions/services may not be able to send/receive data and may not be available or available only with limitations.

The services under Audi connect emergency call & service are provided for 10 years from new vehicle delivery. The services under Audi connect remote & control can be used free of charge for 3 years from new vehicle delivery, and can then be extended at an extra charge.

The statutory emergency call is available from new vehicle delivery for an indefinite period of time and meets the legal requirements of the pan-European emergency call system (eCall).

Online roadside assistance
In the event of a breakdown, the online roadside assistance can be activated via the service call button in the roof module. The vehicle establishes a voice connection with the Audi Assistance Centre. In many cases, the issue can be identified based on the data sent by the vehicle and a fast solution suited to customer requirements can be found.
Audi claim service
If the vehicle sensors detect a minor accident without the airbags being triggered and/or the seat belts tensioned, a mask opens automatically in the MMI display that allows customers to select whether they require assistance with processing the incident or whether an emergency call should be placed. In both cases, specially trained service staff are available to assist.
Audi service request
Audi service request informs the Audi service partner selected by the customer when service appointments are due. The preferred service partner proactively contacts the customer. Prior registration and activation of the function at www.my.audi.com is required.

 

Audi Connect Navigation & Infotainment
Online points of interest
Navigation provides direct access to POIs (e.g. petrol/charging stations and car parks) from third-party providers. You can also call up dynamic additional information such as reviews, opening times, current fuel prices and availability of parking/charging spaces. Using the MMI touchscreen, points of interest such as car parks or places of interest can be selected in the navigation map in order to display relevant additional information directly. By integrating user reviews and photos, it is even easier to decide on a destination.
Online traffic information
The latest traffic flow information is called up online. This provides a more accurate estimation of arrival time and the best possible route guidance. The traffic flow information is displayed in colour on the navigation map and taken into account for dynamic route guidance.
Weather information
Weather forecasts and severe weather warnings are presented with descriptive charts. The weather for the next few days can be forecast or the latest weather developments displayed by means of the rain radar.
Wi-Fi hotspot
Audi connect provides wireless internet access in the vehicle by means of a Wi-Fi hotspot. Up to eight mobile devices such as smartphones and tablets can therefore surf the internet simultaneously. The required data volume is available via www.my.audi.com or directly at www.audi.cubictelecom.com. Requires a paid data plan.
Online news
With the aid of online news, the latest reports and news from all over the world can be displayed directly in the vehicle and read out. It is therefore possible to keep up to date on specific topics, such as football results, political news or news from the world of business during your journey. A myAudi account is required to edit the news feed in myAudi.
Online search for destinations
By accessing extensive internet databases, suitable navigation destinations are supplied to match the search input. Destinations can also be found by means of voice input, which reduces distraction from the road. As well as address data, which can be saved directly as the navigation destination, the online search supplies appropriate information such as opening times and contact details. Depending on country-specific availability.
Online speech entry
Online speech entry also allows text messages to be freely dictated³ ⁴.

1 Depending on country-specific availability. The current compatibility of the iOS/Android operating system can be found in the description of the myAudi app in the relevant app store. Prior registration at www.my.audi.com is required.

2 Communication of the language set in the MMI. The languages available for the emergency call vary from country to country.

3 Available in selected languages.

4 Provided the mobile phone has Bluetooth MAP (Message Access Profile).

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