Audi Q8 e-tron

The interior of an Audi Q8 e-tron with the focus on the dashboard and steering wheel

Audi Connect services for your Audi Q8 e-tron*

View the myAudi app (Audi Connect Remote & Control), Audi Connect Navigation & Infotainment and Audi Connect Emergency call & Service features available in this model. Discover how the myAudi app enables a seamless experience between you, your car and your smartphone.

*The available services shown always refer to the latest available model year. For information on older model years, please refer to the log book of your Audi or contact your local Audi Centre. Features can vary by trim and may require the purchase of additional options and services.

MyAudi app (Audi Connect Remote & Control)
Car finder
The vehicle's parking position is displayed on the map in the myAudi app¹, helping you find your car.

Vehicle status
Remote access to the vehicle status allows you to conveniently retrieve a wide range of information from your smartphone via the myAudi app¹. Information can include for example the following;- oil level, fuel level, battery state of charge (e-tron models only), electric range (e-tron models only), status of charging connector (e-tron models only) locked status of doors & windows, light status, service interval, warning lights & messages.

Remote lock/unlock

The vehicle can be locked and unlocked conveniently by smartphone using the myAudi app¹.

Engine cannot be started without the vehicle key.

Theft alarm notification

If the anti-theft alarm is triggered, a push notification is sent to the smartphone via the myAudi app¹.

Only if push messages have been enabled to receive notifications.

Remote charging
On e-tron models the myAudi app can be used to check both the available range and the charge status quickly and easily. The charging process can also be started conveniently. If necessary, a charging timer can be provided.

Remote climate control
On e-tron models the auxiliary air conditioning can be controlled simply via the myAudi¹ app so that the interior can be set to the desired temperature before starting your journey.
Audi Connect Emergency call & Service
Audi Connect emergency call


If you have a serious accident, an emergency call is made automatically. Data relevant to the accident such as the location or the number of vehicle occupants is transmitted to the Audi Emergency Call Centre to enable the right assistance to be organised quickly. Trained call centre agents assist the individuals involved in the accident even while abroad in the driver’s national language² and also provide the local rescue services with all the details relevant to the rescue. The Audi connect emergency call can also be placed manually via a button.

Legal notice: The functions work only within system limits and are partly dependent on the availability of third-party services. AUDI AG assumes no liability with regard to the correctness of this data.

The statutory emergency call service, the Audi connect emergency call & service package and the Audi connect remote & control package are provided via a SIM card installed in the vehicle. The costs of calls and data connections from the vehicle are included in the price of the services. The services provided by Audi are available only within the range of the mobile phone network of the mobile phone provider chosen by Audi.

In areas with insufficient GPS reception or outside the range of the particular mobile phone provider, some functions/services may not be able to send/receive data and may not be available or available only with limitations.

The services under Audi connect emergency call & service are provided for 10 years from new vehicle delivery. The services under Audi connect remote & control can be used free of charge for 3 years from new vehicle delivery, and can then be extended at an extra charge.

The statutory emergency call is available from new vehicle delivery for an indefinite period of time and meets the legal requirements of the pan-European emergency call system (eCall).

Online roadside assistance
In the event of a breakdown, the online roadside assistance can be activated via the service call button in the roof module. The vehicle establishes a voice connection with the Audi Assistance Centre. In many cases, the issue can be identified based on the data sent by the vehicle and a fast solution suited to customer requirements can be found.
Audi claim service
If the vehicle sensors detect a minor accident without the airbags being triggered and/or the seat belts tensioned, a mask opens automatically in the MMI display that allows customers to select whether they require assistance with processing the incident or whether an emergency call should be placed. In both cases, specially trained service staff are available to assist.
Audi service request
Audi service request informs the Audi service partner selected by the customer when service appointments are due. The preferred service partner proactively contacts the customer. Prior registration and activation of the function at www.my.audi.com is required.
Online Car Care

Informs you in advance of any necessary service appointments. Active warnings or messages are also displayed in your myAudi account after the journey.

Depending on country-specific availability. Prior registration and verification as the key user required at www.my.audi.com. This service uses personal data.

 

Audi Connect Navigation & Infotainment
Online points of interest
Navigation provides direct access to POIs (e.g. petrol/charging stations and car parks) from third-party providers. You can also call up dynamic additional information such as reviews, opening times, current fuel prices and availability of parking/charging spaces. Using the MMI touchscreen, points of interest such as car parks or places of interest can be selected in the navigation map in order to display relevant additional information directly. By integrating user reviews and photos, it is even easier to decide on a destination.
On-street parking

Indicates the likelihood of finding a parking space along certain streets. In addition, useful information, such as prices or whether they are residents-only parking spaces, is available.

Available in selected cities and for selected streets.

Online traffic information
The latest traffic flow information is called up online. This provides a more accurate estimation of arrival time and the best possible route guidance. The traffic flow information is displayed in colour on the navigation map and taken into account for dynamic route guidance.
Online traffic information plus
In addition to online traffic information: traffic flow data with precise lane depiction on motorways in the region of exits and intersections as well as in inner-city junction areas. Lane closures shown in the MMI display. In addition, predictive traffic flow data is taken into account to calculate more precise arrival times.
Hazard information
The swarm function “local hazard alerts” warns drivers about the following incidents on their route: breakdowns, accidents, visibility obstructions and skidding risks. There is a visual display in the MMI navigation map and a visual and acoustic display in the instrument cluster. Depending on country-specific availability.
Online traffic sign information

Audi connect online traffic sign information ensures you have the current speed limit displayed in the instrument cluster. In combination with camera-based traffic sign recognition (if fitted)³ ⁴, the vehicle sensors automatically detect speed limit displays and anonymously send details to an Audi server. The traffic signs detected by the Audi fleet are made available to all vehicles with the Audi connect service online traffic sign information and camera-based traffic sign recognition³ ⁴ and displayed in the instrument cluster.

Depending on country-specific availability.

Only in conjunction with camera-based traffic sign recognition.

Weather information
Weather forecasts and severe weather warnings are presented with descriptive charts. The weather for the next few days can be forecast or the latest weather developments displayed by means of the rain radar.
Wi-Fi hotspot
Audi connect provides wireless internet access in the vehicle by means of a Wi-Fi hotspot. Up to eight mobile devices such as smartphones and tablets can therefore surf the internet simultaneously. The required data volume is available via www.my.audi.com or directly at www.audi.cubictelecom.com. Requires a paid data plan.
User profiles


By creating a user for the vehicle, a variety of settings, such as ergonomic, infotainment or light settings, can be stored in a personal user profile service. The number of saved vehicle settings depends on the selected optional equipment. When getting into the vehicle, a personal greeting appears in the MMI and the individual settings for the person identified are loaded.

Provided the mobile phone has Bluetooth MAP (Message Access Profile). Please contact your Audi partner or visit www.audi.com/bluetooth for information on compatible mobile phones.

Online news
With the aid of online news, the latest reports and news from all over the world can be displayed directly in the vehicle and read out. It is therefore possible to keep up to date on specific topics, such as football results, political news or news from the world of business during your journey. A myAudi account is required to edit the news feed in myAudi.
Access to themes
Through Themes¹ ³ in your myAudi app¹ ⁵, access an ever growing portfolio of selected background images for the MMI display – from atmospheric photos to popular cinema heroes. In conjunction with the ambient lighting package plus², the colour of the ambient lighting automatically adjusts to suit the motif.
Navigation with Google Satellite Map™ (from model year 2019)
Thanks to the highly detailed satellite map from Google™⁶, the map display in the MMI navigation plus looks even more realistic. The aerial views make it easier to recognise features and improve orientation. Route guidance with satellite maps from Google™⁶ enhance the Audi navigation’s high-quality appearance.
Online search for destinations
By accessing extensive internet databases, suitable navigation destinations are supplied to match the search input. Destinations can also be found by means of voice input, which reduces distraction from the road. As well as address data, which can be saved directly as the navigation destination, the online search supplies appropriate information such as opening times and contact details. Depending on country-specific availability.
Online speech entry
Recognition rate and the quality of results are improved by an online comparison of the speech entry⁷. This allows proper names to be recognised so that the system can search directly for the name of a hotel, for instance, when entering a destination. With the optional activation by voice command, speech entry can also be started without a press of the button. To do this, speech entry simply has to be started with the key phrase “Hey Audi”. Online speech entry also allows text messages to be freely dictated⁸.
High-detail 3D city view
The 3D city view has been extended with highly detailed textures. The more realistic depiction of road lanes and the more easily recognisable buildings make it easier to find your way around selected cities.
Online radio
Access online radio stations from around the world, directly and conveniently as a media source in your radio. Requires a paid data plan.
Hybrid radio
The radio switches automatically and seamlessly between traditional FM radio or DAB and the station’s compatible online radio stream to ensure optimum reception at all times. Listen to your favourite station whenever and wherever you want, even when leaving the terrestrial broadcasting area. Requires a paid data plan.
e-tron Route Planner

Route planning can be done either conveniently via the myAudi app¹ ², or directly in the car. In both cases, the system calculates the route along the necessary charging points in order to reach the destination.

The calculation takes account of the battery’s charge level and the traffic conditions and displays the arrival time including the necessary charging time. Preference is given to fast-charging stations to minimise charging times. During active charging, the remaining charging time and the battery’s current state of charge are displayed. This can be displayed as a push notification on the smartphone as soon as the journey can be continued.

If a destination is found via myAudi, it can be transmitted directly to the vehicle and loaded as the navigation destination when getting into the vehicle. In this way, routes and complete tours, for example, can be planned conveniently in myAudi prior to departure and then called up in the vehicle. In addition, navigation can be continued seamlessly on the smartphone with the myAudi app¹ outside the vehicle in order to find the final metres to the destination. myAudi navigation also helps find the way back to the vehicle.

1 Depending on country-specific availability. The current compatibility of the iOS/Android operating system can be found in the description of the myAudi app in the relevant app store. Prior registration at www.my.audi.com is required.

2 Communication of the language set in the MMI. The languages available for the emergency call vary from country to country.

3 The equipment mentioned is an option available for an extra charge.

4 Please note: The systems work only within system limits and provide assistance while driving. However, the driver remains responsible for driving the vehicle and is required to be attentive at all times. The system simply provides information.

5 The current compatibility of the iOS/Android operating system can be found in the description of the myAudi app in the relevant App Store. Prior registration at www.my.audi.com is required.

6 Google and the Google logo are registered trademarks of Google Inc.

7 Available in selected languages.

8 Provided the mobile phone has Bluetooth MAP (Message Access Profile).

Download on Google Play

Get myAudi on Android

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