A hand holding a mobile phone with the myAudi app displayed on its screen

FAQs

What is a key user tag?

Close up of the key user tag, which is blurred out, on an Audi vehicle

How do I become a key user to unlock extra myAudi features?

Your key tag contains a unique 10-digit number to add an extra layer of security so that only you can unlock additional myAudi features*. Once you add this number into the cars MMI, you become the key user for the car.

My key tag is missing, what do I do?

If your car is key user enabled you should have received your key tag when you collected your car. If this is missing, please contact your local Audi Centre or our dedicated support team who can help you get connected. You can also book a free connected car activation online.

Get the myAudi app

The Google Play store on a mobile phone displaying the the myAudi app information

Get myAudi on Android