Audi Connect Terms and Conditions

The Audi Connect Online Services (“Connect Services”) are provided by Audi AG, and are included as standard in certain models within the Audi range of vehicles and are also available within some optional packs, such as the Audi Technology Pack. Audi AG is a company within our corporate group.

The Connect Services include:

Please note that the availability of Connect services is dependent on factors outside Audi AG’s control, including (but not limited to):
1. Sufficient mobile reception to allow an active data connection (which may be affected by a number of factors including (but not limited to) network coverage, location, features of the local landscape and weather); and
2. Technical and other measures carried out on the systems of Audi AG, its suppliers or network operators to ensure their correct function including (but not limited to) maintenance, repair, system-related software updates and extensions.
Audi AG will take reasonable steps to eliminate or mitigate disruption due to technical measures carried out by Audi AG or to work towards a resolution. Audi AG cannot accept responsibility or liability for non-availability or performance of the Connect Services to the extent that it is caused or affected by technical or other measures carried out on systems or by factors outside of its control.
The availability of Connect Services varies from country to country and may be dependent on the capability of your mobile phone. For mobile phone and software compatibility, please visit https://microsites.audi.com/mobile-db/index.html?ds=json_en or your local Audi Centre.
Connect Services Vehicle Summary
The Connect Services are provided by Audi AG, across the entire Audi range of vehicles, but will vary by vehicle model and vehicle age. Due to the evolving nature of vehicle and digital technology the Connect Services available on model ranges is constantly changing.

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